The guest accept full responsibility for and undertakes to reimburse the property owner for any damages to the building, property or contents that occurs during their period of occupation, irrespective of whether caused by themselves or anyone accompanying them to the property.
The guest further agrees that he/she and his party will not create a disturbance to neighbors and other guests, that the rights of other guests to have free access and use of the common property, and accepts that the stated capacity (number of people) of the property leased may not be exceeded without the permission of the owner or his agent.
The guest also accepts and agrees that the owner or rental agent reserves the right to unilaterally and immediately suspend this agreement and evict the guest and his party without refund in case of continued behavior deemed unacceptable by the owner.
Delivery policy
Subject to availability and receipt of payment, requests will be processed within 5 days and booking confirmed by way of email or phone communication.
Cancellation and Refunds policy
The provision of goods and services by Angel Malatji Guest House is subject to availability. In cases of unavailability, Angel Malatji Guest House will refund the client in full within 30 days.
Standard Cancellation Policy:
A 30% pre-payment is required to secure your booking, the balance is due 14 days before arrival. Cancellations made 14+ days before the arrival date, guest will be refunded in full, any cancellations within the 14 days of the arrival date will not be refunded.
Cancellation policy during Peak seasons
Due to the high demand for these properties the 50% pre-payment is required to secure your booking and is not refundable. The balance is due 14 days before arrival and is not refundable.
Customer Privacy policy
Angel Malatji Guest House shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .
Payment options accepted
Payment may be made via Bank Transfer, visa or master card at the premises.
Responsibility
Angel Malatji Guest House takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of domicile
This website is governed by the laws of South Africa and Angel Malatji Guest House chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Variation
Angel Malatji Guest House may, in its sole discretion, change this agreement or any part thereof at any time without notice.